Guestcare365 Cancellation Policy

This Cancellation Policy outlines how subscriptions and services may be cancelled.

Subscription Cancellation

Customers may cancel their subscription at any time by providing written notice to Guestcare365 or through the account management portal, where available.

Cancellation will become effective at the end of the current billing cycle unless otherwise specified in the applicable agreement.

Annual Plans

Customers on annual subscriptions may choose not to renew at the end of the subscription term by notifying Guestcare365 before the renewal date.

Non-Payment

Guestcare365 reserves the right to suspend or terminate Services if subscription fees remain unpaid beyond the applicable due date.

Data Availability After Cancellation

Following subscription expiry or cancellation:

• Access to the platform may be suspended.
• Customer data may be retained for a limited period in accordance with our Privacy Policy and applicable legal requirements.
• Customers are encouraged to export their data before cancellation becomes effective.

Reinstatement

Cancelled subscriptions may be reactivated subject to applicable pricing, availability, and technical feasibility.